Outsourcing: A New Approach to Vendor Management
Business Process Outsourcing, Multisourcing,
Smart-Sourcing…whatever you call it, when
you’re trusting a major portion of your business
to an outsourced vendor, effective management
can mean the difference between success and failure. Many of the disciplines
typically associated with project and program
management are particularly appropriate
when applied to the problem of effectively
reaping the benefits of an outsourced project
or function.
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